Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000

Time to Meet Your Guests

Connect with your guests Differentiate your brand Increase direct & referral bookings

Digital Touchpoints

Via a guest-facing app and web & mobile booking engine


For you and your guests


By marketing deals & add-ons to guests

Your Hotel's Digital Front Office


Select your dates, add adults and children to your reservation,
and redeem a referral or promo code.

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  • Add dates & party details
  • Redeem a referral or promo code


Select your dates, add adults and children to your reservation, and redeem a referral or promo code.


View hotel facilities, policies, FAQ and points of interest.
Select your preferred room amenities and features.
Review the benefits you are receiving for booking directly.


  • View hotel features, policies and FAGs
  • Filter room search
  • Review added benefits for booking directly
  • Add special offers to room reservation


  • Input contact and travel info
  • (Optional) download TravelX app to manage your stay
  • Make customize requests


  • Review selection
  • Add people to your reservation


  • Be reminded that you are receiving the best deal out there
  • Read hotel's (customizable) message


Input your information, and download our guest-facing app, TravelX to manage your stay.
Review your selection and add customizable requests.
Let the hotel know when and how you plan to arrive so they are prepared to receive you and help you find them.


Review your selections and special offers before booking.
Add friends and family to yourreservation
via TravelX with group chat.


Complete your booking, and be reminded that you are getting the best deal out there.
Await a confirmation email that will be sent to you.

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What You'll Get With HMP Direct

Direct Booking Engine

  • “Book Now” button displayed on your engine
  • Best in class direct booking process
  • Website for the hotels that do not have one


  • Guest-facing reservation management app
  • Guests can receive hotel correspondence and offers, order hotel services, view bills, send messages, refer friends and more

OTA Optimizer

  • Built-in channel manager
  • Connected to all major OTA’s
  • Inventory updated in real-time with all OTA’s
  • Flexible inventory and pricing adjustments


  • Complete reservation management
  • Easy-to-use calendar
  • Guest check-in and check-out
  • Reporting and analytics
  • Guest folio

Want to know more?

Schedule a quick chat with our Team.

We look forward to hearing about your needs and goals.